88% Of Saudi Customers Willing To Open Digital-Only Accounts And 79% Would Share Their Data To Improve Banking Experiences
Competition in the Kingdom of Saudi Arabia’s (KSA) banking sector is intensifying as customer demands and expectations continue to increase, according to new research by Boston Consulting Group (BCG). The findings from BCG’s “2021 Consumer Sentiment Study in Banking”, in which over 2,000 respondents in Saudi Arabia were surveyed, ascertain a further understanding of the
